Cancellation & Refund Policy

1. Non-Refundable Payments

  • A 30% advance payment is required to secure your wedding date and confirm supplier availability. This deposit is non-refundable under any circumstances.

  • The remaining accommodation and breakfast payment (due 8 weeks before the event) is also non-refundable, as the venue cannot risk losing a weekend booking.

2. Cancellation Policy

If you need to cancel your booking, the following terms apply:

  • More than 8 weeks before the event: Any payments beyond the deposit and accommodation fees may be refundable, depending on vendor policies.

  • Less than 8 weeks before the event: No refunds will be provided, as arrangements and supplier commitments have already been made.

3. Vendor Payments & Responsibilities

  • Some vendors require full payment in advance (6 weeks before the wedding). These payments may be non-refundable, subject to each vendor’s cancellation terms.

  • Other services require cash payment on the day. Any cancellations for these must be communicated as early as possible, though refunds are not guaranteed.

4. Rescheduling & Date Changes

If you need to reschedule your wedding, we will do our best to accommodate a new date, subject to availability. Rescheduling fees may apply, and any price differences with vendors must be covered by the client.

5. Force Majeure (Unforeseen Events)

In the event of natural disasters, government restrictions, or other circumstances beyond our control, we will work with you to find a suitable solution, which may include rescheduling. However, refunds are not guaranteed as suppliers may have their own policies.

6. Final Payment Policy

  • All remaining payments (covering accommodation, breakfast, and full vendor payments) are due 8 weeks before the event.

  • Late payments may result in cancellations without refunds.

For any cancellation or rescheduling requests, please contact us as soon as possible to discuss your options.